Before a deposit
Open the casino cashier to check the methods available to your account, supported currencies, minimum and maximum amounts and any fees. The offers here are quoted in ZAR; we do not publish unverified payment limits.
SILVERSANDS / INFORMATION DESK
The payment desk.
Confirm the cashier details first.
Before a withdrawal
Check identity and payment-ownership verification, processing times and whether the withdrawal method must match your deposit method. A pending withdrawal or an active bonus may affect promotion eligibility.
Bonus balance is not cash balance
Wagering and maximum-cashout rules can restrict a withdrawal. SSFR400 requires a zero balance and no pending withdrawals at redemption. Check the operator’s complete conditions before accepting it.
Need help with a transaction?
Contact casino support from within your account. This independent desk cannot trace payments, approve withdrawals or receive deposits. Never email us passwords, card details or identity documents.